Privacy Policy
Last Updated: September 3, 2026
1. Who We Are
This website is operated by Huzhou DW Flavor Co., Ltd. (“DW Flavor,” “we,” “us,” or “our”), an international supplier and trading company specializing in food flavors and related solutions.
Our website address is: https://dwflavor.com/
We are located in Huzhou, Zhejiang Province, China.
2. Information We Collect
When you visit our website or contact us, we may collect the following information:
Your name, company name, email address, telephone number, and country or region
Information submitted through our contact or inquiry forms
Product requirements, application details, sample requests, and other business information you provide
Technical information such as your IP address, browser type, device type, referring website, and pages visited
Information contained in emails or other communications sent to us
Please do not submit confidential formulas, sensitive personal information, or proprietary information unless necessary and agreed upon in advance.
3. How We Use Your Information
We may use the information we collect to:
Respond to product inquiries and quotation requests
Communicate with customers, distributors, and business partners
Recommend suitable flavor products or application solutions
Arrange samples, technical discussions, orders, and delivery services
Improve our website, products, and customer service
Maintain website security and prevent misuse
Comply with applicable legal, regulatory, and business requirements
Where required by applicable law, we process personal information based on your consent, contractual necessity, legitimate business interests, or legal obligations.
4. Contact Forms and Business Inquiries
When you submit an inquiry through our website, the information you provide will be sent to our authorized sales or service personnel.
We use this information only to understand your requirements, respond to your inquiry, provide relevant product information, and maintain necessary business records.
Submitting a form does not automatically subscribe you to marketing communications.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Remember basic visitor preferences
Understand how visitors use the website
Measure website performance
Improve website security and user experience
Some cookies are necessary for the website to operate. Other cookies, such as analytics or marketing cookies, may require your consent depending on your location.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.
6. Comments
If comments are enabled on our blog and you leave a comment, we may collect the information entered in the comment form, together with your IP address and browser information, to help detect spam and protect the website.
Approved comments may be publicly visible on the website.
7. How We Share Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers when necessary, including:
Website hosting and maintenance providers
Email and communication service providers
Website analytics and security providers
Logistics, testing, manufacturing, or technical partners involved in responding to your business request
Professional advisers or government authorities where required by law
These parties should only receive information necessary to perform the relevant service and are expected to handle it appropriately.
8. International Data Transfers
As DW Flavor serves international customers, information submitted through our website may be processed or stored in China or other countries where our service providers operate.
Where required by applicable law, we take reasonable steps to ensure that international transfers of personal information are subject to appropriate safeguards.
9. How Long We Retain Your Information
We retain personal information only for as long as reasonably necessary to:
Respond to inquiries and maintain business communications
Manage customer and supplier relationships
Fulfil contractual or legal obligations
Resolve disputes and maintain appropriate business records
Protect the security and integrity of our website
When information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.
10. Your Privacy Rights
Depending on your country or region, you may have the right to:
Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw your consent where processing is based on consent
Request a portable copy of certain information
Lodge a complaint with an appropriate data protection authority
These rights may be subject to applicable legal limitations. We may need to verify your identity before processing a request.
11. Data Security
We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or embedded content, such as maps, videos, or social media content.
These third parties may collect information, use cookies, or track your interaction with their services. Their privacy practices are governed by their own privacy policies, and DW Flavor is not responsible for third-party websites or services.
13. Children’s Privacy
Our website is intended for business and professional users and is not directed at children.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, or legal requirements change.
The latest version will be published on this page, and the “Last Updated” date will be revised accordingly.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the Contact page on our website:
Huzhou DW Flavor Co., Ltd.
Huzhou, Zhejiang Province, China
Website: https://dwflavor.com/
Contact page: https://dwflavor.com/contact/